Monday, June 28, 2010

Paying to avoid punishing conditions

Airlines have started introducing fees that allow customers to buy their way out of the unpleasantness of travel. Southwest Airlines is offering "Early Bird" check-in, which costs $10 and enables the customer to jump ahead in the boarding group A, B, C pecking order. American Airlines is offering something similar, with prices ranging from $9 to $19, which enables customers to board the airline before regular coach customers. Such fees may evolve into special pricing for a bundle of services, such as Family Plans for families traveling together. See WSJ 6/24/10 D1.

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